FAQ

About The Company

Goblin and Crumb is a Canadian owned company founded in 2005. Our vision is to create a craft and design company that will allow us to have an alternative outlet for sharing our creations and unique ideas.

We offer handcrafted leather masks and accessories. Each piece has its own personal touch, making then truely one of a kind works of art.

FAQ



Q: How can I order?

A: You can either purchase via our ETSY store or by request. Just send us a note. We accept all purchases by credit card, debit card or bank account via PayPal.



Q: I don't see the item I want on ETSY - How can I purchase it?

A: Just send us a note via email - info[at]goblinandcrumb.com - and let us know what you want to order. We will usually ask where you live and when you want the item by - so we can give you an accurate quote.



Q: I saw an item I want on your old site - and it's not on your new site - can I order it?

A: Probably, yes. We have discontinued a few items - and we still have a number of items to add to the new site. Here is a list of items still to be added to the new site from the old site:

MASKS: Woodland and Troy.

ACCESSORIES: Fatale, Hollow Cuff, Necrosis, Batwing and Siren.



Q: How long will it take to get my item?

A: It will take approximately 1 week to create your item(s). Then add shipping time ontop of that: Average time is about 7 to 10 business days for Canada/US and 10 to 15 days for International.

**IMPORTANT** If you need an item sent faster or by a certain day, email and let us know prior to ordering and we'll let you know if it can be done.



Q: What currency are your prices in?

A: All prices are in USD - United States Dollars.



Care Instructions



In order to protect your mask here are some suggestions.

1) Store the mask away from direct sunlight

2) Avoid getting the mask wet

3) You can clean your mask with a cloth (cloth can be sprayed with a fine mist of water first, and I want to stress a VERY FINE mist.)